Talk to someone now about the water in your lower level or your ceiling
Say what you see in plain words. The call goes to an independent local provider who handles flooded finished basements, sump pit overflows, ice dam leaks, and frozen pipes across Woodbury and Washington County.
- Say whether the water is in the lower level, on the main floor, or coming through a ceiling.
- Tell us if the sump pump quit, if the power was out, or if there was never a pit at all.
- Mention if it started during a thunderstorm, a spring thaw, or a January cold snap.
- Say if there is an ice dam on the eave or a wet exterior wall upstairs.
- Tell us if the main shutoff is closed and whether the lower-level outlets are dry.
- Have the address and a number we can call back on, plus a garage code if the crew needs one.
- Call even if the carpet feels dry and the basement still smells like a wet towel.